FAQ
1. What photo formats can I upload (JPG, PNG, etc.)?
You can upload high-resolution JPG or PNG files. For the best results, use clear, well-lit images.
2. How long does delivery usually take?
Most orders are processed within 1–3 business days and arrive in 5–7 business days in the U.S.
3. Do you ship internationally or only within the U.S.?
We currently ship to any country in North America and all over Europe.
4. Can I preview my canvas before completing the purchase?
Yes! You’ll receive a digital preview to approve before printing so there are no surprises. If you don't like it just retry. It only takes seconds to create a new image.
5. What sizes of canvas prints are available?
We offer multiple sizes ranging from small (8×10”) to large statement pieces (36×48”).
6. Is the canvas ready to hang, or do I need to buy a frame separately?
Every canvas arrives stretched over a sturdy wooden frame and is ready to hang right out of the box.
7. What makes your canvas “museum-grade” quality?
We use premium cotton canvas, UV-resistant inks, and fade-proof printing techniques for vibrant, long-lasting art.
8. Do you offer free shipping, and if so, on which orders?
Yes — free shipping is included with every order, no minimum required.
9. Can I request edits to the photo (e.g., remove background, adjust colors)?
Absolutely. Our design team can make basic edits like background removal or color correction upon request.
10. What is your return or satisfaction guarantee policy?
We stand by our products with a 100% satisfaction guarantee. If you’re not happy, we’ll replace or refund your order.
10. Can I add text on the images?
Yes absolutely. You can add your desired text on the text field and our AI system will do the magic for you. If you don't like it just retry.